Tools for Tenants
If you or someone you know is a renter, these tools can make life easier.
Click the section headings below to expand.
+ File a report
CHI 311 – Tenants can report to their housing providers not turning on the heat and request and track other repairs to your home at https://311.chicago.gov/.
You can also download the CHI311 Mobile app! You can create new requests, explore requests in other neighborhoods, and track requests you submit.
+ LEGAL AID
If you need legal help, please talk with an attorney before acting on any advice that you find or are given to make the most accurate and appropriate decision.
The NWS CDC cannot provide legal advice.
Lawyers Committee for Better Housing (LCBH) – Provides FREE legal assistance for renters to help solve serious housing issues. For more information visit their webpage, https://www.lcbh.org/
+ RENTERVENTION
Meet a tenant’s best friend, Rentervention!
Rentervention- Tell chatbot, Renny, that you need your property owner to make repairs! Renny can help you write a letter to demand your property owner make repairs or even connect you with a free lawyer who can help.
To get started, tenants can go to www.rentervention.com or text “hi” to 866-7RENTER to start a conversation with Renny, Rentervention’s bot. Renny can help with evictions, utility shutoffs, problems with security deposits, and issues with housing conditions.
+ Affordable Housing
Interested in affordable housing?
If you are looking for an affordable rental unit to call home, see the attached list of affordable rental housing opportunities that have been supported and developed through the City of Chicago. The list is intended to assist individuals looking for affordable rental housing throughout Chicago and will guide you in your search. Visit Chicago’s affordable rental housing list at